Frequently Asked Questions REAL E GURUS

Clear, accurate answers for buyers, agents, and developers using the Real E Gurus platform.

Contact Support

BUYER FAQ

How do I start a property search?

Use Property Search and choose purpose, type, location, and price. Filters remain in the URL for sharing and browser navigation.

Last reviewed: 2026-07-19
Are the listings verified?

Published listings pass current content, media-rights, and approval gates. A published or verified label is not a legal, quality, price, or transaction guarantee, so independently verify the property and documents.

Last reviewed: 2026-07-27
How do I contact an agent?

Use the public contact action on a published listing. The platform records your enquiry intent and opens Gmail Compose for you to review and send yourself.

Last reviewed: 2026-07-27
Can I request an agent recommendation?

Yes. Use Contact to explain the property type and location you need. Real E Gurus does not automatically appoint or endorse an agent.

Last reviewed: 2026-07-27

FOREIGN BUYER FAQ

Is the foreign buyer guide legal advice?

No. It is general information. Verify the facts and obtain suitable independent professional advice.

Last reviewed: 2026-07-19
Can foreigners own property in Thailand?

Ownership depends on the property, structure, nationality, and transaction facts. Condominium ownership may be possible within applicable legal conditions and quota. Obtain independent Thai legal advice before committing funds.

Last reviewed: 2026-07-27
What is the foreign quota?

Thai condominium law generally limits foreign ownership in a condominium’s aggregate unit space. The commonly referenced ceiling is 49%, but availability and evidence must be checked for the specific project and transfer.

Last reviewed: 2026-07-27
Can foreigners own land?

Direct land ownership by a foreign individual is generally restricted and limited exceptions may apply. Obtain independent legal advice for the exact facts.

Last reviewed: 2026-07-27
What documents do foreign buyers need?

Requirements vary, but may include identity, transaction agreements, title and project evidence, and evidence for qualifying overseas funds. Your lawyer, bank, and Land Office should confirm current requirements.

Last reviewed: 2026-07-27
How do foreign buyers transfer money legally?

Ask the receiving bank and an independent professional about the required remittance purpose and evidence before transferring. The platform does not receive transaction funds or issue foreign-exchange evidence.

Last reviewed: 2026-07-27

AGENT FAQ

What does an agent verification label mean?

It reflects current evidence and level only. It must not be interpreted as Licensed Agent unless current licence evidence was approved.

Last reviewed: 2026-07-19
What documents are required?

Required evidence depends on the verification level and role. The team requests only necessary identity, professional, and authorization evidence through the protected workflow.

Last reviewed: 2026-07-27
How do I upload listings?

After approval and assignment, authorized users manage listings through role-protected administration. Media requires rights, processing, alt text, and review before publication.

Last reviewed: 2026-07-27
How do project assignments work?

An authorized administrator records a scoped assignment and effective permission. Users act only on assigned records and publication still requires maker–checker controls.

Last reviewed: 2026-07-27
How long does verification take?

There is no guaranteed approval time. Timing depends on complete evidence, reviewer availability, and follow-up checks; the platform does not show fake instant success.

Last reviewed: 2026-07-27

DEVELOPER FAQ

When can a project be published?

After relevant contact, content, media, rights, alt text, and verification publication gates are complete.

Last reviewed: 2026-07-19
How do I submit a project?

Use the Developers page and Contact to provide an initial brief. Self-service developer submission is a clearly labelled future capability until its controlled workflow is enabled.

Last reviewed: 2026-07-27
What information is required?

Project identity, location, unit and price information, public contacts, source evidence, media rights, localized alt text, and other publication fields may be required.

Last reviewed: 2026-07-27
How do I become a developer partner?

Read the Developers page and contact the team. Partnership or verification is granted only after evidence, authority, permissions, and applicable agreement are reviewed.

Last reviewed: 2026-07-27
How long does project approval take?

No approval time is guaranteed. Complete data, rights-cleared media, processing, alt text, evidence, and an independent checker are required before publication.

Last reviewed: 2026-07-27
Can I assign agents to my project?

Controlled assignments can be recorded by users with the required permission. A public developer self-service dashboard is not presented as active until released.

Last reviewed: 2026-07-27

LISTINGS FAQ

How does Unlisted differ from Public?

Unlisted is available by exact URL but omitted from search and sitemap. Members only requires authentication and is never publicly cached.

Last reviewed: 2026-07-19
Are listings verified?

Each published listing must satisfy applicable accuracy, evidence, media-rights, and approval gates. Verification reflects current evidence and is not a transaction guarantee.

Last reviewed: 2026-07-27
Who uploads listings?

Only authorized users with a current assignment can create or change listing records. Public visitors and ordinary account holders cannot publish listings.

Last reviewed: 2026-07-27
How often are listings updated?

Responsible users update records when information changes. Always confirm current availability, price, and documents with the public contact.

Last reviewed: 2026-07-27
What is a “Featured Project”?

Featured is a presentation flag on an otherwise publishable record. It does not mean guaranteed quality, return, availability, or independent endorsement.

Last reviewed: 2026-07-27

PLATFORM & ACCOUNT FAQ

What if I forgot my password?

Use Forgot Password. The response never reveals whether an account exists, and Supabase Auth sends recovery instructions when SMTP is ready.

Last reviewed: 2026-07-19
How do I create an account?

Use Sign up with email and password or an enabled Google or Facebook provider. Creating an account does not grant agent, developer, or administrator permissions.

Last reviewed: 2026-07-27
Do I need to verify my email?

Email confirmation follows the configured Supabase Auth policy. Privileged roles always require separate evidence and permission approval.

Last reviewed: 2026-07-27
What dashboards are available?

Account holders have account pages. Administration is visible only to users with current scoped permissions; role names or email addresses never bypass authorization.

Last reviewed: 2026-07-27

PAYMENTS & FEES FAQ

Can I pay or book on the website?

Release 1 has no payment, checkout, escrow, or real-time booking inventory. Confirm terms directly with the public contact.

Last reviewed: 2026-07-19
Does Real E Gurus charge buyers?

Release 1 does not process buyer payments, checkout, escrow, or booking. Any separate professional fee must be agreed directly with the relevant provider.

Last reviewed: 2026-07-27
Do agents pay to join?

The website does not collect an agent joining fee in Release 1. Any future paid feature must launch with clear terms and is not active now.

Last reviewed: 2026-07-27
Do developers pay to submit projects?

The website does not collect project-submission payments in Release 1. Future campaigns or commercial agreements require separate terms.

Last reviewed: 2026-07-27

GENERAL FAQ

Does Contact send an email automatically?

No. The site saves intent and opens Gmail Compose for you to review and press Send. It cannot report sent or delivered.

Last reviewed: 2026-07-19
What is Real E Gurus?

Real E Gurus is a property information platform connecting visitors with published listings, service information, and accountable public contacts.

Last reviewed: 2026-07-27
Is Real E Gurus available nationwide?

The location model supports Thailand, but actual coverage depends on published records. The platform does not invent listings for empty locations.

Last reviewed: 2026-07-27
Can foreign buyers use the platform?

Yes. The interface supports multiple languages and includes general information, but it does not replace legal, tax, banking, or investment advice.

Last reviewed: 2026-07-27